Activate Care and Boston Allied Partners Strengthen LTSS Care Coordination for Massachusetts Medicaid Members

Activate Care, a national provider of health collaboration software, today announced a partnership with Boston Medical Center and Boston Allied Partners supporting care for children and adults who are Massachusetts Medicaid (MassHealth) members who need long-term services and supports (LTSS).

Boston Allied Partners is a consortium of health and human services organizations with over 40 years of combined experience providing home-based care services. The consortium is one of eight Community Partner organizations designated by MassHealth to strengthen care coordination for MassHealth members with complex LTSS needs, and to assist members with living healthfully and independently in the community. The consortium is led by Boston Medical Center and joined by the three Aging Services Access Points that serve the Boston area: Boston Senior Home Care, Central Boston Elder Services, and Ethos. They are contracted with 11 newly formed ACOs and MCOs in Massachusetts.

Activate Care provides LTSS programs a HIPAA-compliant, cloud-based health collaboration hub. Activate Care supports cross-sector data exchange, communication, and collaboration between the state’s Medicaid Management Information System and all providers and service agencies. Care coordinators and supervisors at Boston Allied Partners use Activate Care’s data-driven health collaboration hub to:

●    capture enrollee information, outreach activities and progress through the program,
●    create and share patient-centered, goal-oriented care plans, and
●    facilitate communication, collaboration, and coordinated action around LTSS needs.

“The team at Boston Allied Partners is proud to be part of the solution for the nearly 70,000 residents who need and use LTSS in Massachusetts*,” said Tiffany Gavin, MBA, Program Director, Boston Allied Partners. “Our care model is designed to address the needs of the whole person, including social determinants of health, in ways that allow all people to live full and satisfying lives. ACT.md is our partner in this effort.”

More than 12 million people in America – primarily older adults and adults and children with intellectual and developmental disabilities, physical disabilities, and mental health conditions – rely on Medicaid-funded LTSS to meet their personal care needs across a variety of community and institutional settings. These services include direct help with routine activities for daily self-care and functioning, (e.g., eating, bathing, and dressing) and with activities that allow an individual to live independently (e.g., housework, meal preparation, and grocery shopping). Medicaid is the single leading payer of these critical services, spending more than $140 billion annually – a sum which will grow 18% by 2020 and double by 2060.**

“We truly believe that Boston Allied Partners is setting an example for LTSS providers across the country,” said Ted Quinn, Activate Care CEO and Co-founder. “Boston Medical Center and their partners are leveraging the expertise of community-based organizations serving populations with LTSS needs, which will reduce duplication of care coordination efforts and help to make MassHealth LTSS services available to more MassHealth members well into the future. We are grateful to be on the LTSS care redesign journey with them.”

*Source: Manatt Health, https://www.manatt.com/Manatt/media/Media/PDF/White%20Papers/MassHealth_LTSS_2017_report_Final.pdf
**Source: Center for Health Care Strategies, https://www.chcs.org/media/Strengthening-LTSS-Toolkit_120717.pdf

About Boston Medical Center

Boston Medical Center is a private, not-for-profit, 487-bed, academic medical center that is the primary teaching affiliate of Boston University School of Medicine. It is the largest and busiest provider of trauma and emergency services in New England. Boston Medical Center offers specialized care for complex health problems and is a leading research institution, receiving more than $116 million in sponsored research funding in fiscal year 2017. It is the 15th largest recipient of funding in the U.S. from the National Institutes of Health among independent hospitals. In 1997, BMC founded Boston Medical Center Health Plan, Inc., now one of the top ranked Medicaid MCOs in the country, as a non-profit managed care organization. Boston Medical Center and Boston University School of Medicine are partners in the Boston HealthNet – 14 community health centers focused on providing exceptional health care to residents of Boston. For more information, please visit http://www.bmc.org.

About Activate Care®

With Activate Care, everyone - clinicians, patients, families, and community partners - can act together to make health happen, wherever they are. Activate Care’s health collaboration hub promises a better, safer, less expensive, and more flexible approach to managing healthcare’s complex tasks and achieving your goals. Headquartered in Boston, Mass., Activate Care is privately held and venture-funded by the disruptive innovation investment firm, Rose Park Advisors. For more information, visit http://www.act.md.

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